Effective Date: 22-04-2025
Website: www.rivh.org
Organization: Radha Swami Institute for the Visually Handicapped, Agra

1. Donations Are Non-Refundable

At Radha Swami Institute for the Visually Handicapped (RIVH), all donations made through our website are considered final and non-refundable. Once a contribution has been made, it cannot be canceled, refunded, or returned.

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2. Errors in Donation

If you believe that a mistake was made during your transaction (e.g., incorrect amount entered or duplicate transaction), please notify us immediately by contacting our support team at:

• Email: rivhagra@gmail.com
• Phone: +91-9313993044

We will review the issue on a case-by-case basis and, if found valid, initiate a correction or refund as appropriate. Refunds, if approved, will be processed within 7-10 business days to the original payment method.

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3. Unauthorized Transactions

If you notice any unauthorized transaction related to your payment, you must inform us and your payment provider (e.g., your bank or Razorpay) immediately so that corrective action can be taken.

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4. Changes to this Policy

RIVH reserves the right to amend this Cancellation and Refund Policy at any time. Any changes will be updated on this page and will be effective immediately upon posting.

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5. Contact Us

For any questions or concerns regarding these terms, please contact:
Radha Swami Institute for the Visually Handicapped
Agra, Uttar Pradesh – India
Email: rivhagra@gmail.com
Website: www.rivh.org
Contact Number: +91-9313993044